What We Do Visit Us FAQs What are your opening times? Is there an entry fee? Do I need to book my visit with you? Can we touch the animals? Can we feed the animals? Do you have a café? Can I have a picnic? Can I bring my dog? Is it muddy? Is it safe? Can I catch diseases? Can I rehome my rabbit/hamster/cockerel with you? Can I adopt/sponsor an animal? What facilities do you have? What are your opening times? The Farmyard, The Old Dairy Cafe and our Garden Area are open from 10:30am - 4pm, Tuesday to Sunday. The Old Dairy Cafe is additionally open on Mondays 11am – 2pm for lunch service. Please visit the Riding Lessons page to find out when horse riding takes place Back to top Is there an entry fee? Entry to the farm is donation based. Suggested donation is £3, however on average every visitor donates less than 20p and we rely heavily on your kind donations, to continue doing what we do, so please give what you can! Back to top Do I need to book my visit with you? You only need to book if you’re bringing a group of 9 or more people to the farm and/or would like a guided tour. Please have a look at our information on self-guided tours or read about our guided visits and workshops Back to top Can we touch the animals? Many of the large animals often come up to the fences in the yard or the paddocks and like to be stroked or scratched. Always remember to watch your fingers and wash your hands thoroughly after touching the animals or their enclosures. If you would like to have a more exclusive visit with a chosen animal on the farm, you can purchase our Meet & Greet Experience for two for £25! This voucher is for a twenty minute ‘Meet & Greet’ for two people, with a Vauxhall City Farm animal of your choice! Find out more or purchase a Meet & Greet voucher from our shop. Back to top Can we feed the animals? Feed dispensers are available on site. We sell grassnuts for the Sheep, Goats and Alpacas and floating duck food, for the Ducks and Geese. All of our animals have special diets designed to keep them healthy so please only feed the designated animals food from their designated dispensers. Please be aware that this food may not always be available. Sometimes we have to take the feeders away during busy times, due to the animals having received their allocated food amounts for the day. Please do not feed bread to the ducks or carrots and apples to the ponies, sheep and goats. It can make them ill or teach them to bite. If you would like to donate fruit and vegetables, please give them to a member of the farmyard staff. They will gladly incorporate your donation into the animals' evening meals, adjusting the general feed they will be given that evening to keep them trim and healthy. Back to top Do you have a Café? Can I have a picnic? Yes, we do indeed! For full details, please visit The Old Dairy Cafe page. As a charity, we rely on income from the café to support and fund our work with disadvantaged young people and therefore only food purchased from the café may be eaten on site. If you wish to picnic please take advantage of the lovely pleasure gardens adjoining our outside paddocks. Thank you for your understanding Back to top Can I bring my dog? Our livestock and horses are very easily frightened so unfortunately we can’t have any dogs on the farm side. However you are welcome to sit outside The Old Dairy in our garden area with your dog an enjoy a piece of cake and a coffee. Guide dogs are welcome on the entire farm. Back to top Is it muddy? Most of the farmyard path is concrete but a few parts can be muddy / form puddles. Wellies, walking boots or old trainers are best in poor weather. Back to top Is it safe? Can I catch diseases? The animals are all tame and friendly but, of course, being animals, there is always a risk of biting and scratching that we cannot rule out. Avoid putting your fingers near the animals’ mouths and please don’t try to pick up any animals. As long as you wash your hands after touching the animals, the risk of catching anything is extremely low. We also recommend rinsing your shoes and the wheels of pushchairs when you get home. We take every measure possible to prevent the spread of disease and are inspected regularly by environmental health. If you are pregnant or think you might be, you should avoid contact with sheep and goats as there is a risk of contracting diseases that could harm you and your unborn child. For further information on staying safe when visiting farms please see our Farm Visit Guidelines. Back to top Can I rehome my rabbit/hamster/cockerel with you? Unfortunately not. We are not a rehoming center. We do not get the funding nor have the space to look after animals other than our own. If you are in need of finding a new home for your pet we recommend searching for small animal rehoming centers in your area. Please be aware that abandoning an animal is against the law, as per The Abandonment of Animals Act 1960. Please rehome your animal responsibly. Back to top Can I adopt/sponsor an animal? Of course! Adopting a farm animal is a fantastic way to support the farm and the work we do and a great present for yourself or a loved one! It helps us pay for the animal's feed, bedding and veterinary care as well as supporting the work we do with children and young people at the farm. Find out more about Animal Adoption and the difference it makes, or visit our shop to purchase an adoption package! Back to top What facilities do you have? Please visit our facilities page for a full run down on what we offer at the farm! Back to top Have a question that's not listed here? Please have a look through the rest of the information in the Visit Us section and otherwise call us and we will do our best to help you!